Terms and Conditions

General Terms and Conditions of Use (GTCU)

In the light of current national legislation, servilar24.com will now present the General Terms and Conditions of Use (GCUU) of the website. It is essential to read them in order to understand the scope of servilar24.com's activities, and acceptance of the terms set out below is assumed when contacting us.
servilar24.com cannot be held responsible for any lack of knowledge of the lines of operation described on this page, and reserves the right to change them at any time, indicating the date of change in the space reserved for this element.
The customer's contractual advance with any of servilar24.com's partners implies acceptance of the General Terms and Conditions of Use detailed below. Any subsequent communication of a service nature must refer to this page, regardless of the nature of the issue being dealt with.

Commitment to mutual respect
Each of the parties involved in the process/s linked to servilar24.com's activity/s (the company, partner and client) is required to respect the contract and maintain a cordial relationship for mutual benefit. Failure to honour this commitment may result in the invalidity of any legal ties established, without additional caveats, including the unilateral termination of the relationship previously created between the interested parties.

Limitation of liability
Any and all services provided by servilar24.com are governed by the national legislation in force in our sector of activity, in particular the chapters on safety and civil liability legally required in our labour practices.

Provision of services
servilar24.com provides a 24-hour emergency telephone service, subject to interruptions. Once the customer has contacted us, the request is passed on to the technician who is available, and the visit is scheduled according to the estimated time of the service, subject to any changes that may occur due to external factors. Servilar24.com cannot be held responsible for any delays or unavailability of technicians, subcontractors or partners.

Legal notice of content

The content presented on this website is provided solely for informational and educational purposes and is not a substitute for professional advice, diagnosis or treatment. The tips, techniques and recommendations are the result of general practices in the plumbing field and should not be taken as definitive solutions to specific plumbing problems.

While we offer advice that can help with regular maintenance and preventing blockages, we emphasise that only a professional plumber can assess and act correctly in specific situations. Plumbing systems can vary significantly in design and condition, so a solution that works for one case may not be appropriate for another.

It is important to realise that plumbing repairs and unclogging procedures can involve significant risks if they are not carried out by professionals with the appropriate technical knowledge. Improper handling of tools or incorrect use of chemical substances can lead to property damage, aggravation of plumbing problems and serious health and safety risks.

The blog articles and website pages and their authors are not liable for any damages or losses resulting from the application or use of the information contained herein. We strongly encourage readers to seek qualified professional services for accurate diagnoses and effective solutions to plumbing problems in their homes or businesses.

Your trust is important to us, and we are committed to providing you with reliable and valuable information. However, we reiterate that our top recommendation is always to consult a professional plumber before taking any measures regarding your plumbing.

By using the servilar24.com website and the servilar24.com blog, you recognise and agree that you are responsible for your own conduct and that the use of the information provided here is at your own risk. Thank you for your understanding and continued support.

Presentation and Processing of Reviews 

The reviews presented on our website are a direct reflection of our customers' experiences. They are collected both through online reviews, submitted directly on our website, and through telephone surveys carefully carried out to verify the quality of the services provided by technicians and our partners. It is important to emphasise that we only process reviews from verified customers, thus guaranteeing the authenticity and reliability of the comments.

Ratification of acceptance of GTCU
In compliance with current national legislation, servilar24.com considers that you have read, understood and accepted the terms and conditions of our services when requesting them. By requesting the services of servilar24.com's partners, the customer accepts and agrees in full to the provisions set out on this page, which are timely and concisely explained. The information provided by the professionals and/or partner companies is equally binding and is in line with the guidelines for servilar24.com's activities.

By contracting with us, you agree in full to our GTCU, and it is up to the contractor to check the requirements of the service provided and its compliance with our GTCU. servilar24.com cannot be held responsible for failure to read and/or understand the guidelines described on this page.

In the interests of transparency vis-à-vis our customers and partners, and in line with European digital communications legislation, servilar24.com would like to point out that the GTCU described on this page may be subject to change without prior notice. For this reason, it is recommended that you visit this section of the website frequently to check the date of publication and any modification notes (see "modified a" field).

Modified on 26/03/2024