Privacy Policy

Dear user,

Your privacy is of the utmost importance to us and for this reason, we have made a commitment on this page to ensure it and, in accordance with the terms explained below, your personal information.

Cookies

By interacting with our website servilar24.com, whether reading, browsing or filling in forms, we would like to inform you that you are accepting the use of cookies. Cookies are small text files that help to improve your experience on our website, allowing us to optimise how it works.

We want to assure you that we do not store any personal information through these cookies. However, we do use products such as Google Ads and Google Analytics, which may place cookies on your device to collect non-personalised information. This information is used to better understand how our visitors interact with the site, helping us to continually improve our services and offer relevant content.

These cookies may track, for example, how long you spend on our site or the pages you visit, but always in an anonymised form, without identifying users individually.

By continuing to use our website without changing the cookie settings on your browser, you are consenting to our use of cookies as described in this policy. If you wish, you can change your cookie preferences at any time in your browser settings.

National Data Protection Legislation
Under the terms of the Portuguese Data Protection Law, enshrined in Article 35 of the Constitution of the Portuguese Republic ("Use of Information Technology"), and regulated by the National Data Protection Commission (CNPD), namely through the directives on Electronic Communications (Law 41/2004, Law 32/2008 and Law 5/2004) and the legislation published by Law 67/98 and Law 2/94, desentopesgotos.com guarantees the total confidentiality of the personal data collected from the client for the purposes of carrying out the interventions of the commercialised services. The information obtained as part of the activities carried out by desentopesgotos.com's technicians and partner teams will be kept for the duration of the effective action process.

Collection of personal information
We may collect and store information relating to your device, such as geographical location, IP address, browser and operating system. The same applies to data about your visits and browsing on our site, including pages visited, time spent using and browsing, whether you have subscribed to any of our e-mail/newsletter notifications and whether you have carried out any intra-site searches. It also governs our e-mail communications, including partial or total content, metadata and other information that you provide to us.

We intend, in all our communications, to continue to be transparent and clear about the services commercialised, prices, campaigns and information of interest made available on our website. In view of our commitment and if you wish to continue to receive communications to keep up to date with our news, your consent is required. We promise not to spam and to always provide information that is relevant to you or your company, in the light of the General Data Protection Regulation and the principles and ethics of our team.

Use of personal information
By contacting us or submitting the form, you agree that the data collected will be processed automatically by servilar24.com, as data controller, and will be used to process your request and provide the commercialised services. The data will also be processed for the purposes of direct marketing and company marketing activities.

Disclosure of personal information
Your personal data may be passed on to any member of our team, subcontractors or business partners in the provision of our services in accordance with the provisions of this page.
We may proceed with the disclosure of your personal information in the event of a legal obligation or in the exercise of our legal rights under current applicable legislation, including the transfer of data in the context of fraud prevention or credit risk reduction.

International disclosure of data
The information you publish on our site may become available globally and we cannot prevent or be held liable for third parties accessing such data. By using our site you agree to the provisions of this paragraph.

Storage of personal information
The personal data we hold should not be kept for longer than is necessary to fulfil the purposes for which it was collected, except for the retention of documents that may include personal information, but are of a fundamental nature for our operation and fulfilment of tax and legal obligations to the extent set out in national legislation, as well as if they are relevant in proceedings initiated in the exercise of our rights.

Security of your personal data
We always endeavour to keep your personal information safe from loss or misuse, which we will store on our servers duly closed to the public with available technology (firewall and encryption) in order to keep your details secure. However, given the nature of the internet, by using our website you accept that you recognise the risks inherent in the use of networks and their possible dangers with regard to the impossibility of ensuring complete protection of information transmitted online.

Changes to the Privacy Policy
We are free to update our Privacy Policy at any time without prior notice, reflecting the changes on the revision date (see bottom of page). We advise you to visit this page periodically to ensure that you are aware of any and all changes. We are not obliged to notify our visitors of changes to our Privacy Policy, although we may do so from time to time.

Right to change and update data
As a user, you may at any time request that information concerning you be corrected, removed or added to in the interests of transparency and data protection.
Check that the information we have about you is correct and, if necessary, request that it be corrected via info@servilar24.com.

Third-party websites
Our website may contain hyperlinks and other access to third-party pages over which we have no control. These will be governed by their own terms and conditions, of which you should be aware. We are not responsible for information provided to other parties, even if accessed through our pages.

Right to complain
The user has the right to lodge a complaint with the data protection supervisory authority (cnpd.pt).

Modified on 26/03/2024