Upgrading Your Building’s Intercom: What You Need to Know
Many buildings in Portugal still rely on old intercom systems — with distorted sound, worn wires, broken buttons, and constant issues with door unlocking. Over time, these minor faults turn into a major headache for residents and condo boards alike.
If you're considering updating your building's intercom, this article will help you understand what can be upgraded, what modern options exist, and what to consider before starting.
1. How do I know it’s time for an upgrade?
There are some clear signs:
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The sound is low, noisy, or doesn’t work in all units
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The call button outside doesn’t respond
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The door fails to unlock when pressing the release
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The video (if any) is blurry or non-functional
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Residents frequently report problems
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The system is over 20 years old and spare parts are no longer available
If you notice several of these issues, it’s likely time to replace your system with something more modern and reliable.
2. Do we need to replace all the wiring?
Not necessarily. Many modern intercom systems are compatible with existing wiring, especially if your building already has a 2-wire system. This means you can often upgrade without major construction work, keeping costs under control.
At Servilar, we always evaluate what can be reused — whether it’s the cabling, indoor units, or entry panel housing.
3. What features are available in today’s systems?
Intercom systems have evolved significantly. Some of the features now available include:
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HD video with night vision
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PIN code, RFID card, or chip access
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Biometric fingerprint readers for residents
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Mobile apps to answer and open doors remotely
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Integration with security cameras and alarm systems
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Access logs and real-time notifications
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Sleek, modern designs with stainless steel or glass panels
You can choose a basic, cost-effective option or a full-featured smart system — ideal for larger buildings or urban areas.
4. What if not all residents agree to the upgrade?
It’s common for some residents to be unsure about making changes. In these cases:
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We can offer hybrid systems that allow temporary coexistence of old and new units
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We recommend holding a condo meeting with clear quotes and technical explanation
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We can provide real examples of improvements in safety, convenience, and property value
In most situations, once the benefits and affordability are clear, the majority of residents agree to move forward.
5. Why choose Servilar?
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We offer free assessments of your current system
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We provide tailored solutions for your building and budget
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We work with top-quality brands and equipment
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We ensure clean, fast installation, including basic training for residents
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We offer ongoing support and technical assistance
Contact Us Today
Upgrading your building’s intercom system improves daily life for everyone, increases safety, and adds value to the property. Today, this can be done easily, with no major disruption, and with modern solutions for every type of building.
Request a free quote from Servilar and see how easy it is to bring your building into the future.
