Intercom Repair vs. Replacement: How to Decide
For apartment buildings, an intercom system is an essential tool for communication and security. However, as these systems age, building managers and owners are often faced with a tough decision: should they repair the old intercom system or invest in a new, more advanced one? Let’s explore the key factors that can help you make the right decision for your building.
Evaluating repair costs vs. the cost of a new system
When intercom systems begin to malfunction, many building managers instinctively lean toward repairs. Repairing a system can seem like a quicker and more affordable option, especially when compared to the upfront cost of a new installation. However, it’s important to carefully assess the repair costs versus what it would cost to upgrade to a modern system.
When repair is cost-effective:
- Minor issues: If the intercom system is suffering from small, isolated problems like faulty wiring in a single unit or a non-functional speaker, repairs can be relatively inexpensive.
- Low-cost replacement parts: If your system requires easily replaceable parts, such as a microphone or speaker, opting for a repair might be the best choice.
- Short-term needs: If you’re not ready to invest in a full replacement but need the system to function temporarily, repair could bridge the gap until a replacement becomes feasible.
When replacement is more sensible:
- Repeated failures: If you find that the system is breaking down frequently, you may end up paying more in continuous repairs than you would for a new system.
- Outdated technology: Older intercom systems can become incompatible with new communication technologies or lack features like video, smartphone integration, or remote access, which are now common in modern intercoms. In this case, repairing may not offer a long-term solution.
- High cost of specialized parts: For older models, finding replacement parts can be costly and time-consuming. The expense of sourcing rare components may outweigh the benefits of keeping the system.
When to consider replacing instead of repairing:
Deciding to replace an intercom system, especially in apartment buildings, is a big step. But how do you know when it’s time to make the switch?
Age of the system
Older systems, typically over 15 years, may no longer function optimally. The parts wear out, and in many cases, manufacturers stop supporting older models, making repairs both difficult and expensive. If your building’s intercom system is outdated, it might be time to look into more modern solutions that are built to last and easily maintainable.
Technology gap
As technology evolves, so do security and communication needs. Modern systems offer video intercom capabilities, smartphone integration, and remote access control. These features greatly enhance security and convenience for residents. If your current system lacks these features, it may be wise to consider an upgrade rather than investing in repairs that won’t bring added functionality.
Frequent malfunctions
If the intercom system consistently malfunctions, from poor audio quality to buttons that don’t work, it becomes more of a liability than an asset. Frequent breakdowns not only lead to tenant frustration but also could result in costly emergency repairs. When a system becomes unreliable, a replacement can save time, money, and ensure continuous functionality.
Building expansions
If your apartment building is expanding or undergoing renovations, it might be more cost-effective to install a new intercom system that can be integrated seamlessly into the new design. Modern intercom systems can easily scale with building expansions, providing a unified solution rather than a patchwork of old and new systems.
Long-term benefits of upgrading to new technology
Upgrading to a new intercom system comes with numerous long-term benefits that not only improve the functionality of your building but also enhance its appeal to tenants.
Increased security
Modern intercom systems often feature video cameras, which allow residents to visually verify visitors before granting access. This extra layer of security can be invaluable in apartment buildings where multiple people live and come and go frequently. Additionally, features like remote access can enable property managers to monitor and control the system more effectively.
Smart home integration
Today’s intercom systems can be integrated with smart home devices and apps, offering residents the convenience of managing their building’s access from their smartphones. Whether they’re inside their apartment or out of town, residents can control their intercom system with ease. This modern convenience makes living in the building more attractive to potential tenants.
Reduced maintenance costs
Newer systems are designed to be more reliable, reducing the need for ongoing repairs. While the upfront investment in a new system can seem high, it often saves money in the long run by eliminating the frequent repair costs associated with outdated intercom systems.
Future-proofing
Replacing your old intercom system with a modern one ensures that your building remains technologically relevant for years to come. With updates and new features being introduced regularly, upgrading to a system with video, app control, and cloud-based access ensures that you won’t need to overhaul your system again anytime soon.
Repair or Replace?
Deciding whether to repair or replace your apartment building’s intercom system depends on several factors: the age and condition of the system, the cost of repairs versus new technology, and the long-term benefits of upgrading. While repairs can be a quick fix for minor issues, upgrading to a modern intercom system offers improved security, convenience, and long-term savings.
At Servilar, we specialize in both repairing existing intercom systems and installing state-of-the-art video intercoms tailored to your building’s needs. Contact us to schedule a consultation and determine the best solution for your property.
